Privacy Policy – APEX Customs Store
At APEX Customs Store, your privacy is critically important to us. We are committed to protecting the personal information of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://apexcustoms.store/ or interact with us through other means.
1. Information We Collect
We may collect the following types of personal information:
Identity Information: Full name, contact details, shipping and billing address
Payment Information: Banking or payment provider details (Note: We do not store full credit/debit card details)
Order History: Products purchased, services requested, transaction dates
Technical Data: IP address, browser type, operating system, and website usage behavior
Communication Records: Emails, WhatsApp messages, or other interactions for support or business purposes
2. How We Use Your Information
We use the data we collect to:
Fulfill your orders and deliver products or services
Process and verify payments
Communicate order updates, support, and promotional offers
Improve the performance and usability of our website
Prevent fraud, enforce our terms, and ensure secure transactions
3. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers (e.g., payment processors, couriers, CRM platforms) only to the extent required to fulfill our business obligations.
All third parties are contractually obligated to handle your data securely and in compliance with applicable laws (including POPIA in South Africa and GDPR, where applicable).
4. Data Security
We implement industry-standard safeguards to protect your information, including:
SSL encryption on all website transactions
Secure payment gateways (e.g., PayFast, Yoco, etc.)
Regular security updates and vulnerability scans
Strict access control to sensitive information
However, no system is completely immune to risks. You share your data at your own risk, and we encourage you to use strong passwords and protect your personal devices.
5. Your Rights
You have the right to:
Access, correct, or update your personal data
Request the deletion of your personal information (where legally permitted)
Opt-out of direct marketing communications at any time
Lodge a complaint with the Information Regulator of South Africa
To exercise your rights, contact us via:
info@apexcustoms.store
6. Cookies & Analytics
We use cookies to enhance your browsing experience and collect usage data through tools such as Google Analytics. You can control cookie behavior through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the website signifies acceptance of the latest version.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact:
APEX Customs Store
info@apexcustoms.store
24 Gericke Road, Voorbaai, Mossel Bay, South Africa