Last updated: 19 July 2026
This notice explains how APEX Customs Store handles personal information. The responsible party is APEX Automotive Investments, trading as APEX Customs, 24 Gericke Road, Voorbaai (inside RTech Building), Mossel Bay, Western Cape, 6500, South Africa.
Information we collect
We collect information that is needed to run the store and fulfil orders, including names, contact details, billing and delivery addresses, order and product details, payment status, communications, returns or warranty records, IP address, device information and website activity.
Full card numbers are entered with and processed by Yoco. APEX Customs does not receive or store a customer’s full card number.
Why we use personal information
- to create, process, deliver and support an order;
- to process payment, prevent fraud and maintain accounting records;
- to communicate order, dispatch, collection, return and warranty updates;
- to operate, secure, measure and improve the store;
- to comply with legal obligations and resolve disputes; and
- to send marketing only where permitted and with a working opt-out.
Service providers and supplier dispatch
We share only the information reasonably required for the relevant task with service providers such as Yoco, banking providers, authorized product suppliers, couriers, hosting and security providers, email services, Google analytics and advertising services, and Mailchimp when a customer chooses marketing updates.
A supplier may receive the delivery name, address, contact number and order-item details when it dispatches an order directly to the customer. We do not sell personal information.
Cookies, analytics and advertising
The store uses necessary cookies for the cart, checkout, account security and site operation. Google services may measure visits, product views, cart and checkout activity, advertising performance and completed purchases. Browser or consent controls can restrict non-essential cookies where applicable.
Marketing choices
The checkout marketing option is voluntary and is not required to place an order. Marketing emails include an unsubscribe method. A customer may also request removal from marketing at info@apexcustoms.store.
Retention and security
We keep personal information only for as long as reasonably needed for the purpose collected, legal and accounting requirements, fraud prevention, warranty records and dispute handling. We use access controls, HTTPS encryption, software updates and reputable payment and hosting providers, but no online system can be guaranteed completely risk-free.
Your rights
Subject to applicable law, a person may ask whether we hold their information, request access or correction, object to certain processing, withdraw marketing consent, or request deletion where retention is no longer lawfully required. We may need suitable proof of identity before completing a request.
Contact and complaints
Send privacy requests to info@apexcustoms.store. A person may also lodge a complaint with the Information Regulator South Africa.
Updates to this notice
We may update this notice when our services, providers or legal obligations change. The latest revision date appears at the top of this page.